Company FAQs
How long has your company been in business?
We've been proudly serving customers since 2020.
What is your mission or ethos?
Our mission is to provide accessible, sustainable, and
luxurious sleep solutions to enhance the well-being of our
customers.
Are your products locally sourced or manufactured?
Our commitment to sustainability includes sourcing locally when possible, and our manufacturing adheres to high-quality standards.
Do you offer any warranties or guarantees?
Yes, our products come with a 7-day risk free trial. Your
satisfaction is guaranteed, and we're here to address any
concerns.
What is your customer service response time?
Our customer service team aims to respond within 48
hours to ensure prompt assistance for all inquiries and
concerns.
Can I visit a showroom or warehouse?
Currently, we operate online to streamline the rental
process. However, we're exploring showroom options in
the future.
What sustainable practices does your company follow?
Sustainability is a core value. We focus on eco-friendly
sourcing, packaging, and waste reduction throughout our
operations.
Are there any discounts or promotions available?
Check our website or subscribe to our newsletter for the latest promotions and discounts on our luxury mattress rentals.
How can I contact your company for support?
Reach out to our customer service team at
info@dormibeds.com. We're here to assist you with any
questions or concerns.